Privacy Policy

1 What Information I Collect (And Why)

I only collect information that helps me serve you better and provide a safe, personalized healing experience. Here's what I gather:

• Contact Information: Your name, email address, phone number (so I can reach you about your sessions)
• Session Details: Your intentions, questions, and focus areas you share before and during sessions
• Payment Information: Processed securely through trusted payment processors (I never see or store your full credit card details)
• Communication Records: Emails, WhatsApp messages, and session recordings (sent to you for your records)
• Website Activity: Basic analytics to understand how people use the site (anonymized data only)

2 How I Use Your Information

Everything I collect serves one purpose: to support your healing journey and provide you with the best experience possible. Specifically:

• To Conduct Your Sessions: Understanding your intentions and questions helps me hold focused, meaningful space
• To Send You Session Recordings: You receive a recording within 24 hours so you can revisit your insights
• To Provide Follow-Up Support: Integration guidance, journaling prompts, and any questions you have after your session
• To Process Payments: Securely and efficiently (via Stripe, PayPal, or similar trusted processors)
• To Send Important Updates: Booking confirmations, session reminders, and policy updates
• To Improve My Offerings: Understanding what resonates helps me serve future clients better

3 Session Recordings & Confidentiality

Every session is recorded and sent to you for integration purposes. Here's how I handle these sacred recordings:

• For Your Eyes Only: Session recordings are sent directly to you via secure email or file transfer
• Stored Securely: I keep temporary backups for 30 days in case of technical issues, then permanently delete them
• Never Shared: Your session content will never be used in testimonials, case studies, or shared publicly without your explicit written consent
• Your Control: You can request deletion of your session recording at any time by contacting me

4 How I Protect Your Data

I use industry-standard security measures to protect your information:

• Encrypted Connections: This website uses SSL encryption (that's the lock icon in your browser)
• Secure Payment Processing: All payments processed through PCI-compliant processors (Stripe, PayPal, etc.)
• Password Protection: Access to client information is password-protected and limited to me only
• Secure File Storage: Session recordings stored on encrypted, password-protected cloud storage
• Regular Updates: Security protocols reviewed and updated regularly

However, please know: No method of transmission over the internet is 100% secure. While I do everything I can to protect your information, I cannot guarantee absolute security. By using this website and booking sessions, you acknowledge this inherent risk.

5 Cookies & Website Analytics

Like most websites, I use cookies and analytics to understand how people use this site. Here's what that means:

• Essential Cookies: Required for the website to function (remembering your session, processing bookings)
• Analytics Cookies: Help me understand which pages are helpful, where people get stuck, and how to improve (via Google Analytics or similar — anonymized data only)
• No Tracking Cookies: I don't use invasive tracking or retargeting cookies that follow you around the internet

You're in control: You can disable cookies in your browser settings at any time. Some features may not work as smoothly, but your privacy is yours to manage.

6 Third-Party Services

To provide the best experience, I work with trusted third-party services. Here's who has access to what:

• Payment Processors (Stripe, PayPal, etc.): Handle payment transactions securely — they have their own privacy policies
• Email Services (Gmail, etc.): Used to send session confirmations, recordings, and follow-up support
• Video Platform (Zoom, Google Meet, etc.): Hosts virtual sessions — subject to their privacy policies
• Website Hosting: Your data is stored on secure, reputable servers
• Analytics (Google Analytics, etc.): Anonymized data to improve website experience

7 Your Rights & Control

Your data is yours. You have the right to:

• Access Your Data: Request a copy of all personal information I have about you
• Update Your Information: Correct or update any inaccurate details at any time
• Delete Your Data: Request complete deletion of your personal information and session recordings
• Opt-Out of Communications: Unsubscribe from emails at any time (you'll still receive essential session-related emails)
• Withdraw Consent: If you've given permission for something (e.g., testimonial use), you can revoke it anytime

To exercise any of these rights, simply contact me. I'll respond within 7 business days.

8 When I'm Required to Share Information

I take confidentiality seriously. However, there are rare circumstances where I'm legally required to share information:

• Legal Obligations: If required by law, court order, or government authority
• Safety Concerns: If there's immediate risk of harm to you or others (following ethical and legal guidelines)
• Business Transfers: In the unlikely event of a business sale or merger, your data may transfer (you'd be notified in advance)

Please know: I will only share information in these situations if absolutely necessary and will inform you whenever legally possible.

9 Children's Privacy

This website and my services are intended for adults (18 years and older). I do not knowingly collect information from anyone under 18. If you're a parent and believe your child has provided me with personal information, please contact me immediately and I'll delete it.

10 Changes to This Policy

As my practice evolves, this privacy policy may be updated. Here's how I'll keep you informed:

• Last Updated Date: Always displayed at the top of this page
• Email Notification: For significant changes, I'll send an email to let you know
• Your Continued Use: By continuing to use this website after changes are posted, you accept the updated policy

I encourage you to review this page periodically to stay informed about how I'm protecting your privacy.

11 International Users

I serve clients globally from my base in Kathmandu, Nepal. Here's what that means for your data:

• Data Storage: Your information may be stored on servers located in different countries
• Data Protection Laws: Different countries have different privacy regulations — I strive to meet the highest standards
• GDPR Compliance: If you're in the EU, you have additional rights under GDPR (see "Your Rights" section above)

By using this website and booking sessions, you consent to the transfer and processing of your information as described in this policy.